Cred Customer Care: Number India 24/7, Email ID, Social Media Details

CRED is a prominent platform in India that rewards users for timely credit card bill payments. To maintain a seamless user experience, CRED offers multiple channels for customer support.

In-App Chat Support: The primary method to reach CRED’s customer care is through the in-app chat feature. To access this:

1. Open the CRED app and tap on ‘Get Support’.

2. Here, you can view recent conversations, browse FAQs, or raise a new issue.

This ensures that your queries are addressed promptly within the app environment.

Email Support: For those who prefer email communication, CRED provides the following email addresses:

• General Support: support@cred.club

• Grievance Officer: grievanceofficer@cred.club

These channels are suitable for detailed inquiries or if you need to escalate an issue.

Social Media: CRED maintains an active presence on various social media platforms. Users can reach out for support or updates through:

• Facebook: @support.cred or @CRED.club.official

• Instagram: cred_club

• Twitter: @CRED_support or @CRED_club

• LinkedIn: CRED’s official page

Engaging via these platforms can be effective for quick questions or to stay informed about the latest offerings.

Important Note: CRED does not operate a customer care phone line. Any phone numbers claiming to represent CRED customer support are not official and should be approached with caution. Always use the official channels mentioned above to ensure secure and authentic communication.

For grievances that remain unresolved through standard support channels, users can escalate the matter to CRED’s Grievance Officer:

• Name: Mr. Atul Patro

• Email: grievanceofficer@cred.club

This step ensures that higher-level concerns are addressed appropriately.

In summary, while CRED does not offer a traditional customer care phone number, it provides robust support through in-app chat, email, and social media channels to assist users effectively.